We build brands that stand up in a world of change.
We distill complex organizations and the enormous challenges they face into a clear and captivating promise. It’s not about packaging. It’s unearthing the powerful story at the heart of every client’s mission, and then telling it. And we don’t do it alone. We bake intense client collaboration into our process, and great purpose is the result. A brand should be as inspired as the people behind it. Because it should inspire every person who encounters it. You deserve a partner that brings inspiration to work, every day.
Vice President / Brand Positioning / Issue Communications
Sarah brings a strong background in marketing and advertising communications and brand strategy to GMMB. Since joining GMMB in 2012, Sarah has worked on a range of brand management, health care and education issues, including overseeing communications and brand strategy for the Consumer Healthcare Products Association; brand management and strategic counsel for the American Public Transportation Association; and ongoing work with the Bill & Melinda Gates Foundation.
Prior to joining GMMB, Sarah worked for advertising agency Crispin Porter + Bogusky, where she managed the development of integrated digital, TV, print and radio campaigns for clients ranging from Fortune 500 companies such as Coca-Cola Co. and American Express to nonprofits like Big Brothers Big Sisters of America.
Assistant Account Executive / Brand Positioning
As a member of GMMB’s Brand Group, Phoebe draws on her strong organizational, research, and writing skills to provide communications support for a variety of client branding projects. Phoebe brings prior work experience from the U.S. Department of State, the Democratic National Committee, and Pulsar Advertising, where she assisted in public relations, digital media and marketing strategy. Part of a State Department family, Phoebe has lived in six countries and is proficient in French and Mandarin Chinese.
Partner / Brand Positioning / Issue Communications / Social Justice
Janet specializes in helping nonprofits raise their profiles through branding and reputation management. She offers sharp insights and wisdom to help organizations successfully navigate change. Both qualities make her a natural leader of GMMB’s brand group and an adept counselor for her clients’ challenges. For 20 years, she’s brought an audience-centric approach to communications, helping clients like AFSCME, the College of the Holy Cross and the American Heart Association make stronger connections with the people that matter to them. The result: communications work that isn’t simply adopted, but embraced.
Janet forges deep and lasting relationships with her clients because she cares as much as they do about issues like education, health and social justice. She provides expert counsel on message development, paid and earned media outreach and online engagement strategies. An expert in designing a communications matched for each client’s specific need, she’s worked with leading trade associations like the Auto Care Association and national nonprofits like the Lawyers Committee for Civil Rights. Janet’s distinctive imprint transforms her clients’ communications strategies, making them ever smarter, more human and more relevant.
Senior Vice President / Brand Positioning / Issue Communications / Education
Michelle digs in and dives deep on complex issues and campaigns. With more than 15 years of experience, she revels in working on behalf of clients that tap into her inner education wonk, passion for storytelling and appreciation of smart strategy. She supported the move to consistent academic standards and improved assessments and created brand identities and suites of materials for a range of clients. Michelle is proud to have worked on behalf the Council of Chief State School Officers, Smarter Balanced Assessment Consortium, National Council of La Raza, College of the Holy Cross, Teach For America and others.
Before joining GMMB, Michelle provided public and government relations services for nonprofit education and social policy organizations with a strong emphasis in secondary education. Michelle has her roots in New Mexico, where she grew up and worked for former Senator Jeff Bingaman.
Vice President / Issue Communications / Brand Positioning
Kristen has spent more than eight years designing and implementing award-winning, purpose-driven communications. At GMMB, Kristen leads the communications strategy and implementation for United Technologies Corporation, Pratt & Whitney, and the Advanced Turbine Engine Company, blending her background in international relations, economics, and communications. Before joining GMMB, Kristen led communications initiatives at the Department of Defense, the Air Force Medical Service, the Department of Veterans Affairs, and the Department of State.
Design Director / Brand Positioning / Creative Content
Serrin joined GMMB in 2006. As the Design Director she has led much of GMMB’s brand identity work, establishing the logos, style guides and other visual elements for clients including the Heathcare Distribution Alliance, College of the Holy Cross, the American Beverage Association’s Mixify and Point of Sale campaigns, the Jesuit Volunteer Corps and the CHPA Educational Foundation. Serrin creates a wide range of print and online materials including annual reports, event signage, collateral pieces, banner ads and websites. She created a series of materials for the 2008 and 2014 global launch of the Bill & Melinda Gates Foundation’s Nutrition Advocacy, which included banners and materials for press conferences in Washington, DC, London, Ethiopia, Senegal, Vietnam, India and Peru, along with a website. She also designed the entry pages for the Vermont Health Connect website as well as the identity, online ads and collateral for the Washington State health exchange, Washington Healthplanfinder.
Serrin graduated from the University of Delaware with a B.F.A. in visual communications and minors in art history and history. She also received a certificate to teach ESL and has taught with Berlitz International.
Vice President / Brand Positioning / Issue Communications
Oliver has spent more than 15 years guiding corporate, nonprofit, trade association and startup clients to increasing engagements with their most important audiences. A leader in GMMB’s brand group, Oliver creates new ways of deepening affinity and elevating experience through mission-driven brand platforms, attitude-adjusting advertising and innovative integrated campaigns.
Oliver’s work has consistently sharpened the voices of clients like the Nature Conservancy, Consumer Reports, Oxfam and the Auto Care Association. Drawing on a product marketing and political background that honed his instincts for what compels consumers to change, Oliver has recently built successful new brand identities for the Healthcare Distribution Alliance, MyChange, Conservation International, College of the Holy Cross and KaBOOM!
Vice President / Brand Positioning / Issue Communications / Environment
Frances is a member of GMMB’s education and brand teams. She coordinates efforts to build grassroots communications capacity in support of education reform and executes soup-to-nuts brand development for clients in the nonprofit and foundation space. She has experience guiding clients through complete rebrands—from new logos, positioning and messaging to websites and core materials. Frances has also coordinated efforts to build grassroots communications capacity for Linked Learning partners and districts across California on behalf of the James Irvine Foundation.
Senior Vice President / Issue Communications / Brand Positioning / Education
Kerry-Ann brings more than 12 years of journalism, integrated marketing and public relations experience to GMMB. She provides strategic communications counsel and tactical support, including media relations, spokesperson trainings, branding and issues management for the firm’s education and global health clients, namely, the Bill & Melinda Gates Foundation, The Lancet, PATH and Evidence Action.
Prior to GMMB, Kerry-Ann spent a decade in higher education where she led teams responsible for media relations, publications, internal communications, digital media and crisis management. She was a correspondent for the Associated Press in Trinidad and Tobago and began her career at the U.S. Agency for International Development advancing public-private partnerships. She has conducted research, provided communication counsel and on-the-ground support for several international projects in Kenya, Haiti, Romania, Turkey, Senegal, South Africa and Zambia.
Lead Creative Technologist
Christopher is at the intersection of digital, media, and creative. He helps concept and create digital media and strategy for a wide range of GMMB clients, including the American Beverage Association’s Mixify Campaign, L’Oreal for Woman in Science, IWMF’s Reporta App, Bill & Melinda Gates Foundation, AARP, Facebook, and others. Having worked in the U.S., Europe, and South East Asia, his 15 years of experience informs his role of strategic counsel and producer on creative and digital strategy for organic, paid, and multimedia campaigns across the agency.
Assistant Account Executive / Brand Positioning / Corporate Social Impact
Chelcie is a member of GMMB’s education team, providing communications and digital support to the firm’s education clients, including the Bill & Melinda Gates Foundation. Before joining GMMB, Chelcie interned at Weber Shandwick Detroit and FleishmanHillard New York.